How many more affected listeners does Samsung Engineering need? @TannerPandora you have solicited several and I recall most said they were willing to assist. Additional data from more affected users should not be needed unless Samsung & Pandora Support Teams doesn't have a clue of what is going one. It's way past time for a fix!
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As previously posted, Pandora worked then quit working for a while then started working (and continues to work). I noticed the TV’s (QN55Q6DT) software is now 2016. I’m unsure when it auto updated from 1460 but a “Update Now” indicated the last ‘check’ was July 11 You may want to try a manual update to ensure the latest is installed.
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The following config is working....... Modem/router - AT&T Arris BGW210 ISP - AT&T TV - Samsung QN55Q6DT with firmware 1460 (latest available)
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Unfortunately no. The gateway did not provide expected throughput speeds and I returned it. I did however switch back to the AT&T router when I noticed no Pandora sound and it continued not to work. I’m wondering if some ISPs a blocking some ports and things are changing in the network so that it works at times. You make y want to check with others having the issue to see what ISPs are being used. There may be a common denominator. I did connect to my Verizon phone as a hot spot and it continued to work Steve [Phone]
Moderator Edit: Personal Information
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It’s working today but not yesterday. Same firmware (1460) on model QN55Q6DT. The only know change on my end was as of yesterday I was using a T-Mobile Internet Gateway and now an AT&T cable modem. I doubt this is the issue with others but I’m wondering if some routers are not passing some ports used by the app….??? Not necessarily end-user routers but somewhere in the network. Pandora app version 3.0.0 in use.
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Same. QN55Q6DT. Firmware 1460. App launches successfully and “bars” move as if sound is playing but no progression in time. The “skip” does not work. I reinstalled the app but no change
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