I'm happy to help with this, @aliciawarricks.
You can find when your account was created at the top of your community profile here.
I can see your account was registered on 2/14/2014.
Thanks for being a long-time listener with us. 😁
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Posting this 2 times to ssobx who asked you not to reply with this exact premade letter. Only goes to show how you respond to customers complaints in an inhuman and rude way.
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