sandlijm
Underground
Created | Tier | Playlists | Stations | Thumbs | Music hours | Podcast hours |
---|---|---|---|---|---|---|
4/25/2019 | FREE | 44 | 49 | 766 | 986 | 0 |
Hey there, @sandlijm. 👋
Sorry to hear that you're having trouble.
To check if this is a browser-related issue, you could try to open Pandora in a separate browser, such as Google Chrome, which you can download here. If you prefer Firefox as your browser, please try the following steps to troubleshoot Pandora:
Update Firefox here.
Make sure you are accepting cookies from Pandora:
Again, click on the Menu icon (3 horizontal lines) and select Preferences (If you're on Windows, select Options).
Select the Privacy & Security tab on the left.
Go to Cookies and Site Data.
Click Manage Permissions...
Enter "pandora.com" in the Address of website field and click Allow. Then click Save Changes on that menu.
Make sure you are allowing Pandora to automatically play sound:
Click the "i" icon to the left of the address bar while visiting the pandora.com web page.
In the Permissions section, confirm the Autoplay setting is set to Allow Audio and Video.
If not, click on the dropdown arrows to select that option.
Turn off extensions like Disable HTML5 Autoplay, Adblock, and NoScript, or allow www.pandora.com within them.
If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to www.pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue.
Finally, if the issue persists, try rebooting your computer and returning to pandora.com
Let me know how it goes. 🎧
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