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Support for Artists

RoExodus
Opening Act

Is there a link to submit music to?

 

Moderator edit: edited title for clarity

Labels (1)
1,273 Replies

GeraldPandora
Pandora Moderator - Emeritus
Pandora Moderator - Emeritus

Hi @BenBrooke123 

Thanks for posting!

I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

 
Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

chuckblack
Local Performer

I'm having the same issue as many others, my name does not come up in the results when I search for my name. I have verified my songs are on Pandora. What can I do to claim my artist page? Here is my current page:

https://www.pandora.com/artist/chuck-black/ARp63cmzdxvgkxP

Thanks!

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GeraldPandora
Pandora Moderator - Emeritus
Pandora Moderator - Emeritus

Hi @chuckblack 👋

I have created a ticket with our AMP support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

BigKingh
Underground

This is a good one ... How Can i Get Kingh Asi Music on a Playlist on here or my Own station?

AdamPandora
Moderator
Moderator

@BigKingh I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

AdamPandora
Moderator
Moderator

@REALCAPTAIN865 I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Kelevra
Local Performer

Hi! 
My album is on pandora (https://www.pandora.com/artist/kelevra/ARqcvvVj6npv7w4) but for some reason I can't claim my profile because I don't see it

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AdamPandora
Moderator
Moderator

@Kelevra I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

nwh212
Local Performer

I am also unable to claim my artist through the drop-down. this seems to be a big issue!

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BigKingh
Underground

Option to create a station is greyed out ... 

This artist station isn’t available  For some reason . Anything you can do to help?

 

Kingh Asi - https://www.pandora.com/artist/kingh-asi/ARz7454bqhPk7w4

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BigKingh
Underground

Okay ... sounds good ... Thanks a million 🙂

AdamPandora
Moderator
Moderator

Always happy to help, @BigKingh. 😎

AdamPandora
Moderator
Moderator

@nwh212 I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

AdamPandora
Moderator
Moderator

@BigKingh I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

AdamPandora
Moderator
Moderator

@jswilliams001 Thanks for reporting this!

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yurial
Underground

@AdamPandora 

Hello,

When I try to create a new Featured Track campaign, I get this error message:

Because you’ve reached the annual maximum number of Featured Tracks for this artist, we can’t add another track right now. This limit will automatically reset in the new year.

What is the annual limit and can it be reset sooner than January? Do you have a paid tier that doesn't have this limitation? I have I was not aware of this limit and was planning on using this feature for my new releases that are already out.

Thanks 

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AdamPandora
Moderator
Moderator

@yurial I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

yurial
Underground

@AdamPandora - thank you. Appreciate your prompt follow-up.