Ads: Wrong City

[scottywatty]

Why am I hearing ads for an area I do not live in? I see no way to tell Pandora I do not live there anymore.

mod edit: changing title for clarity

[AzureHawk]

Log into the website and update your address.It may take a few tries and a few days fir it to take.Sent from my T-Mobile 5G Device

[kdonmoyer]

I have moved but am still receiving advertisements for events where I use to live. How can I get my location where I live changed?

[AdamPandora]

@kdonmoyer I moved your post over to this existing thread: Ads: Wrong City

Check out the accepted solution to this thread for instructions on how you can resolve this.

You likely need to update the zip code we have on file for your account.

Hope this helps!

[sgpierce]

I have been getting ads from Colorado for the last several months and I have never been there.

[AdamPandora]

@sgpierce The next time an ad from Colorado plays on your account, can you please grab a screenshot of it and send it in a reply to this message?

Please also make note of the exact date and time it plays on your account.

Thanks for working with me on this.

[palady1120]

I know I have to receive ads, but mine are related to AZ. I did live there, but now reside in PA. Is there a way to correct or change?

[AdamPandora]

@palady1120 I moved your post over to this existing thread: Ads: Wrong City

Check out the accepted solution to this thread for instructions on how you can resolve this.

You likely need to update the zip code we have on file for your account.

Hope this helps!