Birthdate invalid when signing up

[Randy_Belcher]

When I try and put my birth date it says its invalad, can anyone help?

mod edit: format and title for clarity 

[AdamPandora]

@cklein It looks like you already have an account registered with Pandora, so you won't be able to create a new one with the same email address.

To clarify, were you having trouble logging into this existing account?

Let me know.

[iiiheartmeme_]

i made a mistake and put the wrong birthday

[AdamPandora]

@iiiheartmeme_ You can update the birth year we have on file with your account.

To update your account information, first launch the Pandora app.

• Select the Profile tab and open the Settings gear in the upper right corner.
• Go to Account.
• Update your account preferences as necessary (e.g., birth year, etc.)
• Save your changes when you're done.

Thanks for listening to Pandora!

[1Tanicker1]

Getting invalid birthday

[AdamPandora]

@1Tanicker1 It looks like you already have a Pandora account created.

To clarify, did you need help resetting your password so you can regain access to it?

Let me know.

[gmouizerh]

THANK YOU!

[eazye1]

i belive the need more unreleased songs and deleted  verses

[IsaiahR14]

it said that sorry something went wrong

[AdamPandora]

@IsaiahR14 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model (and carrier, if applicable)?
3. Can you provide me with a screenshot of the error message you're seeing?

Thanks for working with me on this.

[handylew]

trying to enter birthday but coming up invalid

[AlyssaPandora]

Hi there, @handylew. 👋

Sorry to hear that you're running into that error. Looks like you already have an existing Pandora account. 

I've gone ahead and escalated your issue to our team via email. Someone will be reaching out to you soon to offer further assistance with your account. 

Thank you for your patience as we navigate this process together. 🎧

[Ash10]

The stupid thing says invalid with me when I put in my birthday year. Why?

[AdamPandora]

@Ash10 I do see you were able to successfully create a new Pandora account.

Let us know if there's anything else you need assistance with.

[jrcrumble5-aol_]

I am experiencing the exact same problem with my birth date. How were you able to correct it?

[AdamPandora]

@jrcrumble5-aol_ It looks like you already have a Pandora account registered.

You do not have to go through the registration process again. To access your account, you can sign in using the email address your account is registered under along with your password.

If you need help resetting your password, check out this page: How to reset your password

Hope this helps!

[31jpengmorris]

 did the 1975 and it said something went wrong. what should i do.

someone help please

Moderator Edit: Merged comments

[AdamPandora]

@31jpengmorris It looks like you already have a Pandora account registered under this email address.

Rather than create a new account, you can sign in using your existing email address and password.

If you need help resetting your password, check out this page: How to reset your password

Hope this helps!