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Birthdate invalid when signing up

Randy_Belcher
Local Performer

When I try and put my birth date it says its invalad, can anyone help?

mod edit: format and title for clarity 

 

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1 Solution

Accepted Solutions

TannerPandora
Moderator
Moderator

Hi @Randy_Belcher Try entering just your birth year (e.g., 1975); do not include the month or day of your birthdate.

Thanks for posting to community! 


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
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> > Follow us on Twitter @PandoraSupport

View solution in original post

18 Replies

TannerPandora
Moderator
Moderator

Hi @Randy_Belcher Try entering just your birth year (e.g., 1975); do not include the month or day of your birthdate.

Thanks for posting to community! 


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport

Carreon_family1
Local Performer

What format do you to put your birthday in

0 Kudos

AlyssaPandora
Moderator
Moderator

Hey, @Carreon_family1. 👋

I moved your post over to this thread to keep the community organized.

After checking in with our User Support team, it appears that you already have a Pandora account.

++

For all new accounts:

You would just need to enter your birth year only as @TannerPandora posted above -- do not include the month or day of your birthdate.

Let us know if you have any additional questions. 🎶

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Dom215
Local Performer

How do you post your birthday in the required field

0 Kudos

AdamPandora
Moderator
Moderator

@Dom215 I moved your post to this thread to keep the community organized.

Try entering just your birth year (e.g., 1975); do not include the month or day of your birthdate.

Let me know if this helps.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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bevs55
Local Performer

checking if it works

AdamPandora
Moderator
Moderator

@bevs55 Sounds good - let me know if you run into any issues with this.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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donmeyers
Local Performer

I had the same problem. It asks for the "Birth Year" not birth date. Thanks

supermansmom1
Underground

Thank you so much. It worked

supermansmom1
Underground

I would like to do your survey

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supermansmom1
Underground

hanks Randy

AdamPandora
Moderator
Moderator

@supermansmom1 Glad to hear you were able to get your account set up with the correct birth year.

If you'd like to partake in the Community survey, you will need to continue to browse through the Community until it pops up again - unfortunately, there isn't a direct link to it that we can provide.

If you are referring to a different survey, can you please provide me with a little more information about what the survey is about?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

MMARDINI2
Local Performer

so for example if you were born in 2001 you just put 2001 and thats it, so dont put what mount or what day. 🙂

AdamPandora
Moderator
Moderator

Exactly, @MMARDINI2🎯

Thanks for adding that clarification. 😁

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Sandyrekow
Local Performer

Thanks Randy, it worked!

AdamPandora
Moderator
Moderator

Happy to hear that, @Sandyrekow. 😁 

Adam | Community Moderator

Let's share music in the Music + Podcasts

gmouizerh
Local Performer

THANK YOU!

eazye1
Local Performer

i belive the need more unreleased songs and deleted  verses

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