I have an issue. I signed up with a valid email account, now it seems that this site isn’t recognizing it, at all. I encountered a problem with my password, so I went to reset it. When I entered my email, it wouldn’t recognize the email. Help.
Moderator Edit: Edited title for clarity
@cschultzsxm Since it sounds like you are having trouble accessing your account, I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
Thanx Mr. Pandora for your help ROCK ON~
@KellyJonx4 It sounds like you also need assistance with this.
I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
I have used the same un and pw for years. Last night I wanted to add an artist to one of my stations and Pandora kept stopping and closing. So I uninstalled and reinstalled the app as I've done before when it's tripping. Well, this time it told me my login info was wrong. I know it isn't wrong, it's literally saved in my phone. So it wouldn't let me in. Tried to change it on the Roku app on my TV and it said it was wrong on that, too. So I can't get in. I did the forgot password, even though I didn't forget it, and of course it wants to send it to the email I made when I was 12. So I had to get back into THAT inbox, which is empty no matter how many times I try to get Pandora to send a reset link. I'm pissed. My stations were PERFECT. I like what I like, you know? So for the meantime til this gets fixed I made a new Pandora and now I'm wondering what's going to happen to my subscription I pay for that I now can't get into. Is this happening to anyone else or am I to believe Pandora when it tells me my password is wrong??
@Peachyone87 I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!