cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Enable messages on new Pandora account

Lolagirl2003
Opening Act

I was able to message when I first started an account but I would like to enable messages on my new pandora account but don’t see an envelope at the top of my screen how do I find it? 

Moderator Edit: Edited title for clarity

Labels (1)
1 Solution

Accepted Solutions

Good Sunday morning, @Lolagirl2003. I will show you the quickest way by posting screenshots that will guide you through enabling what you want.

Web capture_3-8-2025_121610_community.pandora.com.jpeg This is a screenshot of the top right corner of the web page. From here, you will click on your user name icon. Then you will click on My settings.

Web capture_3-8-2025_121446_community.pandora.com.jpeg

Click on Preferences, and notice the dark line under Preferences. You will then look for Private Messenger, make sure the box is checked, and once you do then click on the blue box that says save. 

Have a blessed day. Take care and GOD bless.

MOHLovesAlaska

View solution in original post

6 Replies

Good Sunday morning, @Lolagirl2003. I will show you the quickest way by posting screenshots that will guide you through enabling what you want.

Web capture_3-8-2025_121610_community.pandora.com.jpeg This is a screenshot of the top right corner of the web page. From here, you will click on your user name icon. Then you will click on My settings.

Web capture_3-8-2025_121446_community.pandora.com.jpeg

Click on Preferences, and notice the dark line under Preferences. You will then look for Private Messenger, make sure the box is checked, and once you do then click on the blue box that says save. 

Have a blessed day. Take care and GOD bless.

MOHLovesAlaska

Lolagirl2003
Opening Act

I’m sorry I don’t see a dark line under preferences in my settings 

0 Kudos

Lolagirl2003
Opening Act

Okay it is not showing private messenger as an option what does that mean? 

0 Kudos

@Lolagirl2003 You will once you click on Preferences. Then you will click on Private Messenger. 

MOHLovesAlaska

Lolagirl2003
Opening Act

Thank you so much! private message was under personal I enabled private messages from there! Thank you for your time and patience Have a great day!

AdamPandora
Community Manager
Community Manager

Thanks for helping @Lolagirl2003 out with this, @MOHLovesAlaska


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)