Thank you to everyone who has shared ideas and participated in our Community over the years. On August 4, 2026, the Community Ideas Board will be retired. If you have questions or would like to share your thoughts about this change, please visit this thread to join the discussion.
System won't take my mother's password and when she tries to reset password the system put up my daughter's account info. We have gone over a year without any problems until today. What am I missing?
Since this involves resetting the password, I've gone ahead and escalated this issue to our User Support team. Someone will reach out to you directly to offer further assistance.
Since this involves resetting the password, I've gone ahead and escalated this issue to our User Support team. Someone will reach out to you directly to offer further assistance.
