@cklein It looks like you already have an account registered with Pandora, so you won't be able to create a new one with the same email address.
To clarify, were you having trouble logging into this existing account?
Let me know.
@iiiheartmeme_ You can update the birth year we have on file with your account.
To update your account information, first launch the Pandora app.
Thanks for listening to Pandora!
@IsaiahR14 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
Thanks for working with me on this.
Hi there, @handylew. 👋
Sorry to hear that you're running into that error. Looks like you already have an existing Pandora account.
I've gone ahead and escalated your issue to our team via email. Someone will be reaching out to you soon to offer further assistance with your account.
Thank you for your patience as we navigate this process together. 🎧