Music stops

[icredclover]

We have been playing instrumental christmas music, both playlists and stations.  Every 5 to 10 minutes the music stops and I have to hit play again.  This happens every day multiple times a day.  What is the issue?

[AdamPandora · Accepted solution]

@icredclover Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model (and carrier, if applicable)?
3. Is there an error message? If so, what does it say?
4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝