Pandora accounts for children under 13

[JPN]

I am trying to add my daughter to my family plan account. Based on what I've read on here she has to first create her own Pandora account and then she can accept the invite from the email I sent her. After she enters her birth year, the error message she gets says Unable to Create Account. She is 12. Suggestions?

mod edit: changed title for clarity

[AdamPandora]

@UaKem I moved your post over to this existing thread: Pandora accounts for children under 13

Check out the accepted solution for more information around this.

Thanks for being a part of the Community! 

[RELL]

I'm having the same issue...we specifically signed up for the family plan in order to allow my children under 13 to have access.  We can do this with spotify.  So we will now cancel and use that again. 

[ddub28]

Can't register kids for family account says Sorry, we're unable to accept your registration

Subject says it all, I have a family plan but I'm unable to register any of my kids.  I'm so tired of hearing Taylor Swift in my feed PLEASE HELP!!!!

[AdamPandora]

@ddub28 I moved your post over to this existing thread: Pandora accounts for children under 13

Check out the accepted solution for more information around this.

If your child is 13 or older and you are still experiencing issues, please reply back to this message and let me know.

Hope this helps.