Pandora accounts for children under 13

[JPN]

I am trying to add my daughter to my family plan account. Based on what I've read on here she has to first create her own Pandora account and then she can accept the invite from the email I sent her. After she enters her birth year, the error message she gets says Unable to Create Account. She is 12. Suggestions?

mod edit: changed title for clarity

[AdamPandora]

@UaKem I moved your post over to this existing thread: Pandora accounts for children under 13

Check out the accepted solution for more information around this.

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