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Sign out of account on all connected devices

SunnyJo78
Underground

How do I sign out on all devices?  I keep getting "someone else is listening". I've reset my password, but it's still happening.

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@SunnyJo78 I moved your post over to the Account space.

For more information on how to remove devices from your account, check out the accepted solution to this thread: How to sign out of all devices

If you don't have access to a computer or require further assistance, let me know.


Adam | Community Moderator
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AdamPandora
Community Manager
Community Manager

@SunnyJo78 I moved your post over to the Account space.

For more information on how to remove devices from your account, check out the accepted solution to this thread: How to sign out of all devices

If you don't have access to a computer or require further assistance, let me know.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (6.9.25)
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SunnyJo78
Underground
Hi,
I don't have a computer anymore. Just the smart phone.
JoAn
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AdamPandora
Community Manager
Community Manager

@SunnyJo78 No worries - I can assist with this.

I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

Moving forward, I suggest that you sign into Pandora and change your password to something entirely new (and hard to guess).

To change your password on a mobile device:

  1. Go to the Profile tab in the bottom navigation bar.
  2. Then tap on the Settings gear in the top right corner and select Account.

From there you will be able to change all your registration information (including your password).

Make sure to hit Save when you're done. When asked for your password to save the changes, be sure to enter the reset password from this email and select OK. Only then will your new password take effect.

If you sign into someone else's device (or if you are selling an old one) in the future, make sure to sign out of your Pandora account once you're finished.

Hope this helps.


Adam | Community Moderator
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New music alert! Picks of the Week (6.9.25)
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