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Soundboard points disappeared

kjgreg
Local Performer

Last month I took a survey for 5 points and in the email it said I had 45 soundboard points. This month my email says I have 0 soundboard points, yet I never received an email about redeeming my 50 points or receiving a gift card. 

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AdamPandora
Moderator
Moderator

@kjgreg We've gone ahead and manually sent you an email now with a link to redeem your $5 gift card.

For future reference, when you submit the survey that puts you over the 50 point mark, you will get automatically redirected to a new URL where you have to fill out a simple form with your email address to request the reward.

Hope this helps!

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AdamPandora
Moderator
Moderator

@kjgreg We've gone ahead and manually sent you an email now with a link to redeem your $5 gift card.

For future reference, when you submit the survey that puts you over the 50 point mark, you will get automatically redirected to a new URL where you have to fill out a simple form with your email address to request the reward.

Hope this helps!

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