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Unable to delete account

radiantskies7
Local Performer

I am trying to delete my account, but it keeps saying wrong password, even though the email I am entering is right.

Moderator Edit: Edited title for clarity

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1 Solution

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AdamPandora
Community Manager
Community Manager

@radiantskies7 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

View solution in original post

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5 Replies

AdamPandora
Community Manager
Community Manager

@radiantskies7 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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xxsoccer19xx
Local Performer

I would like to delete my pandora account as well, but I don't know how.

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AdamPandora
Community Manager
Community Manager

@xxsoccer19xx You should be able to delete your free account by following the steps listed on this page

If you run into any trouble with this, you will need to contact our support team for further assistance here.

Hope this helps.

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PaulBillySutton
Local Performer

I'm trying to delete my free account and it asks for my email address and when I type it in it says incorrect password. But it's not asking for a password. Please help

AlyssaPandora
Community Manager
Community Manager

Hi there, @PaulBillySutton. 👋

Sorry for any trouble you've experienced. I've gone ahead and escalated your issue to our team via email. Someone will reach out to you soon to offer further assistance with your account. Please keep an eye out for their message soon. 📬 

Thanks for your patience during this process. 🎧

Alyssa | Community Manager
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