Version 2210.2
Android ZFold 4
Application permission to restart each time the app is opened.
The Application will be running. I'll tap the player to view song details and the app restarts. How do I turn this absolutely stupid feature off?
mod edit: changed title for clarity
@KWBarkulis I'd be happy to help with any questions you have, but I will need additional information to do so.
Can you explain your issue a bit further?
Is the problem that if you are playing a song and navigate away from the Pandora app, the music will restart when opening Pandora again?
The more details you're able to provide, the better equipped I'll be to help.
I look forward to hearing back.
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Yes. I'll have pandora running either in my vehicle or on my home stereo. If I tap the app to review details of the music once away from the app, the program restarts. Whatever station I was listening to restarts and the song that was playing is no longer running. The history details of previous songs played is reset and the session is lost.
I have the Samsung fold 4, Pandora version 2210.2 it seemed to have start when I I downloaded the app on this phone. I seem to recall a permission request upon download, asking for the capability to restart sessions.
It is real aggravating when sessions are lost this way.
Ken
Hi @KWBarkulis 👋
Since you have a Samsung device, this restart issue may be related to your "sleeping apps" settings.
Please check out this post regarding the settings for sleeping apps here.
+++
In addition, we did release a new version update (v.2211.1) of Pandora. I suggest updating your app as well.
To update the Pandora app on your Android device follow the steps below:
Hope this helps, let us know how it goes!
Thanks for clarifying @KWBarkulis and sorry for my confusion.
I've enabled a trace on your account so that we can get a better understanding. For this trace to be helpful, please run through our Android Troubleshooting steps.
In addition, I would like to report this to our engineers so that they can take a closer look.
Can you send over a bit more info about your device?
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
Thanks for your help with this! 🤝
Appreciate you providing those details for us @KWBarkulis!
I've added this info to our internal ticket, while our engineers investigate what's going on. Your patience is appreciated while we work on this. 🤝
Happy Holidays! 🎅