Me too with the blip of the p and then nothing. Tried everything listed above, reinstall, software checks on phone and app and can't even listen to Pandora through the chrome or internet, so... help!
Model name: Galaxy S21 5G
Model number: SM-G991U
Android version 12
Pandora Version 2110.1
Hey there, @Kimberlykajira. 👋
Thanks so much for posting your device details. Sorry for any inconvenience this has caused.
If you're using your Galaxy S21 to access Pandora from your mobile browser, you'll be redirected to the Pandora app instead. Unfortunately, we do not support Pandora on mobile browsers.
Are you receiving any error messages when the app crashes at launch?
Let me know, and I can report this over to our engineering team on your behalf. 🎧
I also have the S21+ Mine is doing the Same thing, started a few days ago when a new system update installed .. although a couple times I have gotten a message that the app has a bug...
Hi there, @1MsDana. 👋
Thanks so much for posting about this and for providing the screenshot. Sorry to hear that you're running into this error as well.
We have an internal ticket open for this issue, and I'd like to report your feedback to our engineering team. Can you send over a bit more info about your device?
Appreciate your help with this. 🎧
App refuses to load tried clearing cache and clearing data and tried deleting app and reinstalling the app nothing works and phone is up to date and nothing helps any ideas
I pay for the app and its pissing me off
Hi, In mid November my Galaxy S21 on Verizon was updated to android 12. around that same time Pandora became very unstable. It sometimes does not open when i tap the icon (specifically, the "P" symbol flashes but closes instantly). Occasionally it will open with no issues. Strangely, sometimes I can try to open it multiple times with no success, but when i long-press and select a station from the menu it will open.. I saw a similar question and a reply asked for the following info. (and yes, i have cleared cache, cleared data, and uninstalled/reinstalled).
Are you connected to Wi-Fi or cellular data when this is happening? It seems to do it on both.
Your feedback has now been added to the ticket we have open with the engineers who are looking into this.
Thanks for your patience in the meantime!
I got a new phone (S21) a little over a month ago. Ever since then my Pandora app crashes as soon as I try to open it. I got an error message that the app has a bug and the creator needs to fix it with an update. That was a month ago and it's still the same thing. I've done everything. Rebooted, uninstalled, reinstalled, rebooted, went thru the website, signed in, changed my password, signed out, rebooted. Nothing is working. I love Pandora but I'm about to cancel my subscription and go to a different music app. I don't know what else to do but I do know I'm tired of paying for an app that I can't even use.
Hi there, @lisalooove4. 👋
Sorry for any inconvenience this has caused. I completely understand where you're coming from.
I moved your post over to this existing thread: Android: App Doesn't Load on Samsung Devices
We have an internal ticket open for this issue. I'd like to report your feedback and device info to our engineering team. Can you send over a bit more info about your device?
Thanks for your help with this. 🎧
Hey there, @Konradical. 👋
Thanks for letting us know about your experience, and sorry for the inconvenience.
You could try out the general troubleshooting steps while I have a trace enabled on your Pandora account: Android Troubleshooting
I'd like to share your experience with our team. Would you mind sharing more details?
Thanks for your help with this. 🎧
Hey, as one of the original reporters, I just wanted to update... the problem is no longer happening on my galaxy s21 with verizon! i'm not sure if it was a pandora update or android and i can't pinpoint the exact timing, but i think it was an android update that did it because i was seeing similar things on other apps like textra, as well as laggy scrolling issues. all are now gone. unfortunately it seems like people are still seeing this, so hopefully i just got the update earlier than you. but there is hope!
Glad yours is working Mick. Mine still is not. This will be the last month I pay for something I can't even use. Going on 3 months now. Don't understand why it's taking so long to fix a glitch that thousands of people are having.