As of the app update of 8/22/22, the app WILL NOT LOAD! All I get is a constant "App not responding" error pop up message whenever I try to use the app. I renewed my plus account for another 6 months and now I can't even use it thanks to your crappy update. This is not acceptable.
Moderator Edit: Edited title for clarity
@Slytherclaw I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for Android Devices
If this does not resolve the issue, can you please send me a screenshot of the error message you're seeing?
Thanks for working with me on this. 🤝
I tried the troubleshooting and found that I can no longer use the app from SD card. Up to the update of 8/22/22 I had always been able to use the app from SD card with no problems. I have very limited space on my devices and need to be able to use the app from SD card. I will be using a previous version that did work from SD card until the issue is fixed. I might add that others have complained that the 8/22/22 update will not load for them either in Play store reviews. Below is a screenshot of the message I get when trying to use the app from SD card.
Hey there, @Slytherclaw. 👋
Installing the Pandora app on an SD card causes performance issues we can't provide support for.
I would recommend making sure the app is installed to the phone's local memory, rather than on an SD card.
In the meantime, I can report this issue for you. Can you send over a bit more info about your device?
Let me know. 🎧