Response times may be longer than usual due to the holiday weekend. We thank you for your patience and understanding. We hope everyone has a safe and wonderful weekend!
I keep getting an advisory about error code 3008. Most of the newest episodes of my collected podcasts will not play on either my phone or tablet.
Hey, @ElijahUeligger. 👋
Sorry to hear that you're also running into this error message. I would recommend trying out the following steps.
From your Android Settings, please try clearing the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):*
Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can check out Google's help page for steps on how to clear space on your device.
Please note that you will be asked to log into your account after completing these steps.
++
If the issue persists, would you mind providing more details about your device? I can report this on your behalf. It's helpful to know:
Let me know how it goes. 🎧
Hi there, @hamcunning87. 👋
Sorry to hear that you're having trouble.
Let me know. 🎧
Thank you for providing that information, @hamcunning87.
I've reported this to our engineering team on your behalf. 🎧
Mine is doing the exact same thing but only when I try to open the app. If you could get back to me ASAP that would be great. Thanks!
Hey, @ElijahUeligger. 👋
Sorry to hear that you're also running into this error message. I would recommend trying out the following steps.
From your Android Settings, please try clearing the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):*
Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can check out Google's help page for steps on how to clear space on your device.
Please note that you will be asked to log into your account after completing these steps.
++
If the issue persists, would you mind providing more details about your device? I can report this on your behalf. It's helpful to know:
Let me know how it goes. 🎧
The only way I could do that was by the password.
@hamcunning87 wrote:I keep getting an advisory about error code 3008. Most of the newest episodes of my collected podcasts will not play on either my phone or tablet.