While response times might be slightly delayed during the holidays, we're still here to help. Thank you for your patience, and may your holiday season be filled with joy and the music you love.
Why do there appear to be different licensing restrictions in the mobile app vs using desktop browser? For a direct example of what I mean, in a desktop browser, I can listen to Pink Floyd's The Turning Away an unlimited amount of times, on repeat if I want. However, I discovered last night that when trying to select the same song in the mobile app that it's labelled as a "station-only" song, and cannot be individually played. Why is this and how does it make sense?
Hey there, @ForcedToSignUp. 👋
Nice to see you around the community space.
Looks like there are two different versions of that song (and the album). I do see that the Radio-Only version you're referring to as well. It looks like one version is the original release and the other may be a re-release. In the meantime, I will report this over to our curation team to investigate.
Any song marked as "Radio-Only" will be labeled as such across all devices.
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One version you're able to listen to on-demand can be found here.
The Radio-Only version can be found here:
I hope this helps clarify. If you think something else is happening, feel free to share a screenshot of what you're seeing on both devices. I'm happy to take a look for you. 🎧
Hey there, @ForcedToSignUp. 👋
Nice to see you around the community space.
Looks like there are two different versions of that song (and the album). I do see that the Radio-Only version you're referring to as well. It looks like one version is the original release and the other may be a re-release. In the meantime, I will report this over to our curation team to investigate.
Any song marked as "Radio-Only" will be labeled as such across all devices.
++
One version you're able to listen to on-demand can be found here.
The Radio-Only version can be found here:
I hope this helps clarify. If you think something else is happening, feel free to share a screenshot of what you're seeing on both devices. I'm happy to take a look for you. 🎧
Ok, that makes sense. I've run across several different songs that appear to have multiple versions, I just didn't notice this one in particular. Thanks for the help!
@ForcedToSignUp We're always happy to help.
Hope we continue to see you around the Community! 😎
when i try to listen to Left & Right by Moneysetryan on my chromebook it says i dont have the licencs (i dont think i spelt that right ) is there eny way i can share it or download it
Hi there, @shisuibejarano. 👋
Thanks so much for posting about this.
Although the majority of the songs in our collection will be eligible to be played without restrictions, you may encounter a portion of songs that are unavailable or labeled "Radio Only" due to our current licensing restrictions. In the meantime, you can create a station that will play similar songs and artists, based on an artist or a particular song.
We are continuously working on increasing the amount of songs which can be played on stations, on-demand, or offline. Our intention is to provide enough music you enjoy to avoid any inconvenience around this. 🎧