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Android: Playback stops when screen Locked or App Backgrounded

Marcia13
Underground

Pandora randomly stops playing on Android

Has this problem ever been resolved?  It seems lots of folks have had this same problem but I couldn't find a definitive reason why or a solution.  I have a Pixel 4A 5G and just started a paid subscription a few days ago.  I can listen for about thirty minutes or so, and then for no apparent reason, it stops.  The only way to get it started again is to exit the app and then try again.  This glitch needs to be fixed...please!

 

mod edit: changed title for clarity

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LeonPandora
Moderator
Moderator

@Jabcosweet I moved your post over to this existing thread: Android: Playback stops when screen Locked or App Backgrounded

Iโ€™m sorry to hear that youโ€™ve been experiencing difficulties listening on your Android device. I see that youโ€™ve already reached out to our support team via email, and they have logged your issue in an internal ticket.

Unfortunately, I donโ€™t have an estimated timeline for a fix at this time. I completely understand how frustrating this can be, but please know that your experience and device details have been documented and shared with the relevant team.

We appreciate your continued patience as our engineers investigate.

Leon | Community Moderator
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