Android: Removed media still available

[Pattylabelle]

I'm using a samsung ultra 20 and I'm having issues removing downloaded media from my list. I like to remove media after I watch it so the fact that it stays there creates clutter. I would like this bug fixed soon.

Moderator Edit: Changing title for clarity

[MOHLovesAlaska · Accepted solution]

@Pattylabelle, I found a troubleshoot, but I think this is a Samsung issue rather than a Pandora app issue. Try these steps.

Here are a few steps you can try to remove downloaded media from your Samsung Ultra 20:

1. Open the My Files app: This app is usually pre-installed on Samsung devices.

2. Navigate to the Downloads folder: You can find this folder within the My Files app.

3. Select the files you want to delete: Long press on a file to select it. You can select multiple files if needed.

4. Delete the selected files: Tap the Delete icon at the bottom of the screen.

If the issue persists, you might want to try resetting your app preferences. This can sometimes resolve issues with media storage:

1. Go to Settings: Open the Settings app on your device.

2. Select Apps: Navigate to the Apps section.

3. Reset app preferences: Tap the three-dot menu at the top right of the screen and select "Reset app preferences".

I hope this helps! If the problem continues, you might want to reach out to Samsung support for further assistance.

Have a blessed day. Take care and GOD bless.

[Pattylabelle]

Hello thank you for the troubleshoot. You are correct pandora is fine with that it. I just have to move around the app a bit and came back to my library and the media was gone.

[TannerPandora]

Thanks for the help, @MOHLovesAlaska! 🙌

Glad to hear that this was resolved, @Pattylabelle! Happy listening! 🎧

[MOHLovesAlaska]

@TannerPandora happy to help dear friend.

Take care and GOD bless.

[MOHLovesAlaska]

@Pattylabelle you're welcome. If I can help I will try.

Have a blessed day. Take care and GOD bless.