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Android: Timer Remains at 0:00

jayjaytupa
Local Performer

I have the same problem on all stations. Song says its playing but the Timer Remains at 0:00.

It happens on my LG TV, Samsung Galaxy S20, and Google Chrome.

I have uninstalled and reinstalled the app, cleared cache, and restarted. It's been happening a few times a week for a few weeks now. I have the Pandora Premium via Google Play.

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AlyssaPandora
Moderator
Moderator

Hi there, @jayjaytupa. 👋

Does this happen in the same location (i.e. At home)?

Since you're experiencing this across multiple devices, it may help to try rebooting your connection. 

Feel free to try rebooting your connection: 

  1. Shut down your device completely;
  2. Unplug your modem and router, wait one full minute, and then plug them back in;
  3. Wait five more minutes to allow the modem and router to fully boot back up;
  4. Turn your device back on and try Pandora again.

If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube?

++

Web Troubleshooting:

For your Google Chrome browser, we do have this steps that could help with this: Chrome Troubleshooting

++ 

For your LG TV:

Can you tell me a little more about your experience?

  • The model number of your LG TV?
  • What happens when you open Pandora?
  • Is there an error message (if yes, what exactly does it say)?
  • Which internet / cable service provider do you use?

Let me know. 🎧

Alyssa | Community Moderator

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