I have the same problem on all stations. Song says its playing but the Timer Remains at 0:00.
It happens on my LG TV, Samsung Galaxy S20, and Google Chrome.
I have uninstalled and reinstalled the app, cleared cache, and restarted. It's been happening a few times a week for a few weeks now. I have the Pandora Premium via Google Play.
Hi there, @jayjaytupa. 👋
Does this happen in the same location (i.e. At home)?
Since you're experiencing this across multiple devices, it may help to try rebooting your connection.
Feel free to try rebooting your connection:
If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube?
For your Google Chrome browser, we do have this steps that could help with this: Chrome Troubleshooting
For your LG TV:
Can you tell me a little more about your experience?
Let me know. 🎧
Same thing on Samsung smart TV app, plays without issues on our two Vizio smart TVs, we used a tablet to stream to the Samsung TV and it worked. Everything is on the same wireless network. Clearly, this is a software bug and blaming the customer won’t fix anything. We gave up and switched to Spotify on our Samsung TV. It works.
@Brewzinski I definitely understand your frustration.
Let's try some troubleshooting steps to see if we can resolve the issue.
First, make sure your device has the latest firmware by checking for a new update. To do this, press Menu on your remote and scroll down to Support. Then select Software Update. If an update is available, try loading Pandora again once the update is complete.
Next, please try deleting and re-adding the Pandora app from the app store on your Samsung device.
If you're still having the same problem, then please try a few standard network troubleshooting steps:
You should also contact Samsung directly to troubleshoot your specific device and settings.
You can view their support page here. Or, contact them directly using this link.
I hope this helps. Let me know how it goes.
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