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Have premium, but can't listen in offline

Ianskt88
Local Performer

I'm paying for premium, but for some reason I can't listen in offline mode, which I use frequently because I have no cell service at the moment. Not sure how to fix the issue, so if someone can help, it would be greatly appreciated!

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AlyssaPandora
Community Manager
Community Manager

Hey, @Ianskt88.

Some of our listeners have been experiencing issues with their offline tunes recently. 

You may want to check out this thread to see if this issue applies to you.

In the meantime, could you tell me a bit more about your device?

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version:
    • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
    • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Let me know what you find.

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (05.20.24)

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AlyssaPandora
Community Manager
Community Manager

Hey, @Ianskt88.

Some of our listeners have been experiencing issues with their offline tunes recently. 

You may want to check out this thread to see if this issue applies to you.

In the meantime, could you tell me a bit more about your device?

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version:
    • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
    • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Let me know what you find.

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (05.20.24)
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