Have premium, but can't listen in offline

[Ianskt88]

I'm paying for premium, but for some reason I can't listen in offline mode, which I use frequently because I have no cell service at the moment. Not sure how to fix the issue, so if someone can help, it would be greatly appreciated!

[AlyssaPandora · Accepted solution]

Hey, @Ianskt88.

Some of our listeners have been experiencing issues with their offline tunes recently. 

You may want to check out this thread to see if this issue applies to you.

In the meantime, could you tell me a bit more about your device?

• Model:
• Carrier:
• Android version (Settings > About Phone):
• Pandora version:
  • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
  • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Let me know what you find.