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Kindle: Pandora app no longer appears in Amazon App Store

bswanson
Local Performer

Is Pandora no longer in fire tablet appstore? When I search only the cloud cover one comes up

Moderator Edit: Changing title for clarity

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1 Solution

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TannerPandora
Moderator
Moderator

Hi all!

This should now be resolved and the Pandora should be available within the App Store.

Let us know if you continue to have trouble!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

View solution in original post

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6 Replies

TannerPandora
Moderator
Moderator

Hi @bswanson 

Sorry to hear this is happening!

I'd like to report this to our engineering team. Can you let me know the following info about your Fire tablet.

  • Model (e.g. HDX, HD7):
  • Carrier (if applicable):
  • System version*:
  • Are you connected to Wi-Fi or 3G when this is happening?
  • Have you identified any other patterns or notable information?

*To find the system version, swipe down from the top of your screen and select More. From there, select Device, then About, and view the System Version.

Thank you for your help!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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bswanson13
Local Performer

kindle 10 2021 edition 

wifi 

yes it appears when i go to app store and search it doesn't come up, but if i go to internet browser on kindle and type pandora.com it comes up to download 

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AdamPandora
Moderator
Moderator

@bswanson13 Thanks for providing that info.

I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime!

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Lheath1947
Local Performer

Same problem with new Kindle Fire 10

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TannerPandora
Moderator
Moderator

Hi @Lheath1947 

Welcome to community!

Our teams are aware and are working on it. We'll keep you posted in this thread with any updates.

Thanks for your patience in the meantime!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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TannerPandora
Moderator
Moderator

Hi all!

This should now be resolved and the Pandora should be available within the App Store.

Let us know if you continue to have trouble!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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