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Now Playing Lock Screen Display

Bjohnson81
Local Performer

Hello, I've had the Pandora app for years and I've always had a "now playing" type banner in my status bar of my phone and my lock screen. I recently deleted and reinstalled Pandora and now that is gone and I can't figure out how to add it back. Any help? I have an LG thinq8 phone. Thank you!

 

Moderator Edit: Changed title for clarity

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Accepted Solutions

AlyssaPandora
Moderator
Moderator

Hey, @Bjohnson81!

Have you tried checking your lock screen preferences on your device?

I would recommend visiting your lock screen preference settings, and make sure you have notifications set to “Show all notification content" for Pandora.

Let me know if this helps! 📲

Alyssa | Community Moderator

Let's talk music in Community Chat

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7 Replies

AlyssaPandora
Moderator
Moderator

Hey, @Bjohnson81!

Have you tried checking your lock screen preferences on your device?

I would recommend visiting your lock screen preference settings, and make sure you have notifications set to “Show all notification content" for Pandora.

Let me know if this helps! 📲

Alyssa | Community Moderator

Let's talk music in Community Chat

View solution in original post

JessB
Local Performer

It worked for me! Thanks!

AlyssaPandora
Moderator
Moderator

Hey, @JessB. 👋

Thanks so much for letting us know - sounds like you're back in business.

Happy listening! 🎶

Alyssa | Community Moderator

Let's talk music in Community Chat

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Daisy2
Local Performer
  • I have the LG G7 and your suggestion is not available.  Is there another way to get the lock screen now playing back on my phone?
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AdamPandora
Moderator
Moderator

@Daisy2 I recommend running through the following troubleshooting steps to see if they help resolve this: Troubleshooting for Android Devices

If you continue to experience issues with this, can you please send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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Clsweet88
Local Performer

Mine was doing this as well. I checked for a software update on my Samsung S21 and after installing it, that fixed the problem

AlyssaPandora
Moderator
Moderator

Thanks for letting us know, @Clsweet88.

Glad to hear updating to the newest version of the app helped with your situation! 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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