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Receiving "Error Code 9" Message

Horace
Local Performer

Recieving an error code 9 on my new Samsung S-10. Does not recognize my established log in

 

 

Moderator Edit: Changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hey there, @colinth. 👋

Sorry to hear that you're having trouble with this error code. I moved your post over to this existing thread to keep the community space organized: Receiving "Error Code 9" Message

Pandora App Version 2008.2 was released recently and should provide a fix for this issue. Could you try updating the Pandora app to 2008.2?

Here's how to update the Pandora app on your Android device:

  1. Open the Google Play Store app.
  2. Touch the menu icon in the upper left and select My apps & games.
  3. Apps with available updates are labeled Update.
  4. Choose any appropriate apps and tap Update.

Tip: In some cases, you may need to restart your device to update an app.

++

If you still encounter this issue after updating, please provide the requested device information here.

Then, I'll need to share this information with our engineering team.

Hope this helps. Let me know how it goes. 🎧

Alyssa | Community Manager
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