Desktop App & Web: 'We can't load media right now' messaging
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Have used Pandora App on Windows for a year without issue until yesterday when I received this error message:
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Hi @rlodrinicts
Welcome to community!
Sorry to hear you're having trouble with the desktop app and web. Checking your play history, I see that you've been listening on the desktop app this morning.
Are you still having trouble with the error message? Is this happening on a personal or work computer? Are you connected to a personal or work network?
Thanks for the help!
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Having the same problem. It worked fine yesterday and today it can't load media.
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Hey there, @sman08. ๐
Sorry for any trouble you've run into. Could you share a few more details?
- Are you using the Pandora Desktop App for MAC or Windows devices?
- Have you noticed any error messages? If so, what exactly does it say?
In the meantime, please try running through the troubleshooting steps for your specific browser to see if it helps.
Web Browser Troubleshooting:
- Google Chrome Troubleshooting
- Safari Troubleshooting
- Microsoft Edge Troubleshooting
- Firefox Troubleshooting
You can also try using a different browser to determine whether the issue is browser-related. Let me know how it goes with your specific browser and whether you continue to have trouble.
++
Pandora Desktop App Troubleshooting:
Let me know how it goes. ๐ง
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I am getting this same error today. Yesterday it was fine. Using Windows on Chrome, not the app
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Hi @RoxyOneLuv , welcome to the community!
Thanks for telling us this. Can you please confirm if you have already tried the steps described here:
Is this happening on other browsers too?
Let me know!