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Desktop: Music Doesn't Continue Playing

ok805
Local Performer

I am also looking to solve this problem.

I am on my computer with internet connection.

ChromEeis the browser but I also tried Edge

No error message, just the inability to have music continue playing.

There is no advanced tab under settings.

I have pandora plus

 

Moderator Edit: Edited title for clarity

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1 Solution

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ok805
Local Performer

Pandora does not advance to the next track. I have to press play after every song.

View solution in original post

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7 Replies

AdamPandora
Community Manager
Community Manager

@ok805 I moved your post over to the Desktop space to keep the Community organized.

To clarify, after one song plays all the way through, does Pandora not advance to the next track?

Or is the issue that Pandora is pausing the music before the song ever finishes playing?

Let me know.

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ok805
Local Performer

Pandora does not advance to the next track. I have to press play after every song.

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AdamPandora
Community Manager
Community Manager

@ok805 Thanks for following up.

It sounds like the issue may be related to the network you're using to connect to Pandora.

Please try connecting your device directly via an Ethernet cable and see if that helps.

If there is no change, try rebooting your connection: 

  1. Shut down your device completely;
  2. Unplug your modem and router, wait one full minute, and then plug them back in;
  3. Wait five more minutes to allow the modem and router to fully boot back up;
  4. Turn your device back on and try Pandora again.

If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube?

You might also try connecting your device to an entirely different network, or using a different device on your current network, to see if your streaming improves.

Let me know how it goes.

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cindytownsend
Local Performer

How to have music continue to play

 

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AlyssaPandora
Community Manager
Community Manager

Hi @cindytownsend. 👋

Thanks for posting about this.

Could you share a bit more about what's happening?

  • Are you receiving any error messages when you attempt to listen?
  • Are you using a web browser on your computer? If so, which one?
  • Are you using the Pandora Desktop App for MAC or Windows computers?

Let me know, and I can follow up with you. 🎧

Alyssa | Community Manager
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etemores
Local Performer

Hi, I'm having this same issue as Cindy. Hopefully you can help, here are my answers:

- No error messages. The music just stops playing after a song. 

- I'm using Chrome

- I'm not using the Pandora Desktop app for Windows

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AdamPandora
Community Manager
Community Manager

@etemores I recommend running through the following troubleshooting steps: Chrome Troubleshooting

Let me know how it goes.

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