Desktop: Music Doesn't Continue Playing

[ok805]

I am also looking to solve this problem.

I am on my computer with internet connection.

ChromEeis the browser but I also tried Edge

No error message, just the inability to have music continue playing.

There is no advanced tab under settings.

I have pandora plus

Moderator Edit: Edited title for clarity

[AdamPandora]

@ok805 I moved your post over to the Desktop space to keep the Community organized.

To clarify, after one song plays all the way through, does Pandora not advance to the next track?

Or is the issue that Pandora is pausing the music before the song ever finishes playing?

Let me know.

[ok805 · Accepted solution]

Pandora does not advance to the next track. I have to press play after every song.

[AdamPandora]

@ok805 Thanks for following up.

It sounds like the issue may be related to the network you're using to connect to Pandora.

Please try connecting your device directly via an Ethernet cable and see if that helps.

If there is no change, try rebooting your connection: 

1. Shut down your device completely;
2. Unplug your modem and router, wait one full minute, and then plug them back in;
3. Wait five more minutes to allow the modem and router to fully boot back up;
4. Turn your device back on and try Pandora again.

If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube?

You might also try connecting your device to an entirely different network, or using a different device on your current network, to see if your streaming improves.

Let me know how it goes.

[cindytownsend]

How to have music continue to play

[AlyssaPandora]

Hi @cindytownsend. 👋

Thanks for posting about this.

Could you share a bit more about what's happening?

• Are you receiving any error messages when you attempt to listen?
• Are you using a web browser on your computer? If so, which one?
• Are you using the Pandora Desktop App for MAC or Windows computers?

Let me know, and I can follow up with you. 🎧

[etemores]

Hi, I'm having this same issue as Cindy. Hopefully you can help, here are my answers:

- No error messages. The music just stops playing after a song. 

- I'm using Chrome

- I'm not using the Pandora Desktop app for Windows

[AdamPandora]

@etemores I recommend running through the following troubleshooting steps: Chrome Troubleshooting

Let me know how it goes.