iMac safari also happens all the time when I am connected and playing music to a bluetooth connected audio device . I am at the point of canceling subscription . this never happened for years with my subscriptions . this and my laptop windows 10 . its not bluetooth devices because if I use Apple Music, it never happens . this also happens when I use android Samsung a71
Hi there, @john20213. 👋
Thanks so much for letting us know about this, and sorry to hear that you're having trouble.
Since this is happening across multiple devices, there are two things I would suggest - device network troubleshooting and repairing your Bluetooth devices to refresh the connection.
For your Computer(s):
It sounds like the issue could be related to the network you're using to connect to Pandora.
Please try rebooting your connection:
If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube?
Repairing Bluetooth Devices:
Let's try re-pairing the Bluetooth connection between your device and the phone.
Let me know how it goes. 🎧
I am having this same issue with my desktop. Using windows 10. I reset my modem, still having this issue. All other streaming services work fine. 😞
Hi, @AmyBeeBee. 👋
Sorry to hear that you're having trouble. Could you share a bit more about how you're listening?
Are you using a web browser? If so, which one?
Or, are you using the Pandora Desktop App for Windows 10?
Do any error messages pop when this occurs?
Let me know. 🎧
I also am having the exact same problem running windows 10 (and using Edge) on a Surface Pro. When the song changes, the music stops after 1 sec. of the new song on my bluetooth device. I can click on the song title on the screen and the music starts again. Weird.
I tried repairing the device, ran the bluetooth troubleshooter, checked for the latest driver, rebooted my modem/router. No change.
Works fine on Spotify but I no likey Spotify.
@aubonbradley1 I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through our troubleshooting steps found here: Edge Troubleshooting
Let me know how it goes.
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