Desktop: No Sound

[FunfinderX]

Hi there,

Looking for someone that would know how to swap my input plug (microphone)

To output (speakers)

I had a guy do this once for me, but darn it! When I backed up my PC it changed it back to normal settings ahhhhh so frustrating!

He did it remotely and was easy to do. But me I tried for hours no clue tried all I can think of 😞

Now lost contact with the guy who done it for me 😞

Please help = No sound **ahem**!

Thank you, Windows 10 AMD Athlon 64 bit Hyper X

[TannerPandora]

Hi @MARCOS58 

Welcome to community!

Can you tell me more about your computer and set up? Are you listening on our website, or the desktop app? If you're listening from our website, what browser are you using? Does the same experience happen when using a different browser?

Thanks for the help!

[jcpdk2]

Just signed up for premium trial. When on commercial ad pandora I had sound. Upgraded to trial. Now when I click on play and the 2 vertical lines appear which indicate the sond is playing, no sound.  ??? No desktop app. on mac. browser duckduckgo.  Help please.

[AlyssaPandora]

Hi there, @jcpdk2. 👋

Sorry for the sound issues after upgrading. I understand how frustrating that can be. In the meantime, I moved your post over to this existing thread to keep everything organized: Desktop: No Sound

Sound Controls:

Pandora has a separate volume control. Make sure it isn't all the way down, the volume control is located in the bottom right corner of the Pandora page.

• Make sure you are plugged into the main speaker outputs of your sound card. Sometimes there are two outputs. Pandora may only play from one of them on machines with some sound drivers. Updated drivers have fixed this for many listeners.
• If on a Windows machine, make sure that the "Wave Balance" volume is set at least 50% on your advanced volume control window. This is accessible by double-clicking the speaker in the lower-right corner of your screen.

I would also recommend checking out @MOHLovesAlaska's suggestions in the accepted solution here.

++

Web Browser:

Unfortunately, we don't support the DuckDuckGo browser, so I won't be able to offer steps to troubleshoot your web browser. Please use one of our supported browsers for listening to Pandora, like Firefox, Chrome, Safari, or Microsoft Edge. This will also let us know if the issue is browser-related. Another option is to use the Pandora Desktop App.

I hope this helps. Feel free to let us know how it goes. 🎧