cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Desktop: Unable to Access Account / Sign In

msmagnolia5503
Local Performer

don't know what is happening with Pandora, i should have access but not letting me sign in or listen to music do i need to find another music source?????"

0 Kudos
1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@pm4 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

View solution in original post

0 Kudos
3 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @msmagnolia5503. 👋

Could you share a bit more about what is happening?

  • Do you need assistance with resetting your password?
  • Are you receiving any error messages? If so, what exactly does it say?
  • How are you attempting to sign in? Are you using a Windows or MAC computer?
  • Web browser? If so, which one?
  • Or, are you using the Pandora Desktop App?

Let me know and I can follow up with you. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

pm4
Local Performer

Trying to sign in with the web

0 Kudos

AdamPandora
Moderator
Moderator

@pm4 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos