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Music only plays for a second

Local Performer

Have shut down my Lenovo laptop then restarted multiple times today--keep getting a second of music...that's it (1st time this is happening).  Could you please suggest my next move?  Thank you!


Moderator Edit: Edited title for clarity

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Community Manager
Community Manager

@Pippi I moved your post over to the Desktop space to keep the Community organized.

Could you tell me a bit more about what is happening?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. Is there an error message? If so, what does it say?
  3. Can you provide me with a screenshot/screen-recording of what you're seeing? 

Thanks for working with me on this. 🤝

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