Safari: No audio with playback

[johnsteuterman]

Have a problem:  no audio when using my laptop and signed into Pandora and trying to use My collection.  Any thoughts

Moderator Edit: Changing title for clarity

[AdamPandora]

@johnsteuterman I moved your post over to the Desktop space.

Could you tell me a bit more about what is happening?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?

Let me know.

[johnsteuterman]

Thank you for your follow up
I am using my MacAir desktop.

After logging into Pandora to set up my account some time ago, i have been using the pandora app that sits in Safari.

This issue of no audio when accessing ‘my collections’ is a recent problem that is not resolved by ‘restarting’ my Mac.

Thank you for any help you can offer.

John Steuterman
Pandora Listener
Sent from my iPhone

Dr. John G. Steuterman, Jr.

[TannerPandora]

Hi @johnsteuterman 

I took a look at your account and I didn't see anything un-unusal on my end. To determine if it's a browser related issue, can you please try listening to Pandora on Firefox  or Google Chrome.

Thanks for the help!