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Web: Music Won't Play - Timer Remains at 0:00

JackDaniels100
Local Performer

Its happening to me on all stations, I am on a computer.

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @JackDaniels100 Sorry to hear this is happening on your computer. Since you mention this happening on a computer rather than an iOS device, I've created a new post in our Desktop Board.

I'm happy to help investigate, can you tell me a little more about your experience. Checking your account I see that you're currently listening from a web browser.

  • Can you tell me which browser you're using?
  • Additionally, does music not play, or does the music play but the timer bar not progress?
  • To check if it's browser related, can you try a different browser to see if you run into the same experience.
  • Lastly, can you please share a screen grab of what you're seeing when this happens.

Thanks for the help


Tanner | Community Moderator

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