Web: Volume produced by Pandora is very low

[Noasarktwo]

Volume produced from pandora is way to low on your end. I've maxed out all volumes on player and all volumes. This isn't just my computer, it is the same when I use my iPhone. Any ideas how to resolve this. I like Pandora but as of lately ill just open Spotify because of this issue.

[AdamPandora]

@Noasarktwo Could you tell me a bit more about what is happening?

1. When you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?

Let me know.

[faroislands]

windows computer

whats the reason I suddenly have no sound after years of no problems

mod edit: merged comments

[faroislands]

whats the reason I suddenly have no sound after years of no problems

[AlyssaPandora]

Hi there, @faroislands. 👋

Sounds like you're having trouble with the sound on your computer. I'm sorry for any inconvenience this has caused. 

Could you share a few more details about how you're listening?

• Are you using a web browser? If so, which one?
• Or, are you using the Pandora Desktop App for Windows?
• Lastly, have you received any error messages or buffering? 
• Are you able to stream and hear sound on other platforms like Youtube?

Let me know and I can follow up with you. 🎧

[faroislands · Accepted solution]

I solved the problem by doing a hard shutdown Thanks

[AlyssaPandora]

Thanks for the follow up, @faroislands. Sounds like you're back to enjoying the tunes. Feel free to reach out if you have any additional trouble. In the meantime, happy listening!