cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"Something Has Gone Wrong" When Playing Podcasts

atagmee
Underground

I get the same error message when trying to listen to some podcasts. Using Google Chrome on PC. Tried Bing and Firefox same error. Tried all Google Chrome troubleshooting step mention above and completed each step and rebooted PC, still getting error message. I deleted Pandora Ap on my phone and reinstalled, no love. About to cancel with you guys, hope you can help.

Moderator Edit: Edited title for clarity

43 Replies

jxn20c
Underground

This continues to be an issue. Some podcasts show the error message and then play, others I get nothing. I have tried on multiple internet browsers. Music works just fine... 

0 Kudos

AdamPandora
Moderator
Moderator

@jxn20c It sounds like the issue may be related to the network you're using to connect to Pandora.

Please try connecting your device directly via an Ethernet cable and see if that helps.

If there is no change, try rebooting your connection: 

  1. Shut down your device completely;
  2. Unplug your modem and router, wait one full minute, and then plug them back in;
  3. Wait five more minutes to allow the modem and router to fully boot back up;
  4. Turn your device back on and try Pandora again.

If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube?

You might also try connecting your device to an entirely different network, or using a different device on your current network, to see if your streaming improves.

Let me know how it goes.

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

jordan_benson93
Local Performer

I am trying to listen to any podcast and the message "Something has gone wrong. We're working on this issue, and we'll have things back to normal soon." continues to pop. none of the podcast are playing. unable to listen to any of them. I have already gone through the troubleshooting steps for chrome and windows. none of it helps. this has been going on for about a month or more. I have also tried using it in different browsers and I get the same message. I tried uninstalling and reinstalling, nothing is solving this issue.

0 Kudos

AdamPandora
Moderator
Moderator

@jordan_benson93 I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos