Error message when trying to view Lyrics

[Tommyfromtheblo]

When I try and expand the lyrics to see more. I get a we are experiencing technical difficulties error. How can this be resolved? It's been going on for weeks

Moderator Edit: Edited title for clarity

[TannerPandora]

Hi @Tommyfromtheblo sorry to hear this is happening. 

I'm happy to look into this for you, but I'll need a bit more information first. Can you write me back with the following? 

• The name of the station/playlist where this occurred.
• An example of a song(s) that this happens on.

I'll take a closer look. Thanks!

[Jaz]

When I click to view more lyrics on any song I get an error message to go to pandora.com something went wrong. 

[AdamPandora]

@Jaz I moved your post to this thread since it sounds like you experiencing a similar issue.

We're happy to look into this.

Please send me:

• the name of one of the artist/track this error appears on 
• the browser you are using to stream Pandora when the error appears
• a screenshot of the error message you are seeing

Thanks for your patience.

[Jaz]

The error appears for all lyrics and it has also been going on for weeks if not months. 

 

[AdamPandora]

@Jaz It looks like you may be on an older version of the app.

Can you send over a bit more info about your device?

• Model:
• Android version (Settings > About Phone):
• Pandora version:
  • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
  • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Let me know what you can find out. We really appreciate your help with this.