Promoted stations or podcasts automatically added to collection and/or plays on its own
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Having stations added here also. I see previous responses stating to reset the password due to a possible account hack. I say BS! The stations are being added and start to play while I am already logged in and playing music. How can someone log in while I am already logged in? Why would anyone go through the trouble of hacking my account only to add a random station that is totally unrelated to my playlists every other day? If all these accounts are being hacked, what is Pandora doing to stop it?
Moderator Edit: Edited title for clarity
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@DrObbins Could you tell me a bit more about what is happening?
What is the name of the station that was randomly added to your account and started to play?
Additionally, are you listening to Pandora on a computer or on a device?
- If you are on a computer, are you listening from:
- A Mac or Windows computer?
- Our website, or the desktop app? If you're listening from our website, what browser are you using?
- If you are on a device, what is the make and model (and carrier, if applicable)?
- Is there an error message? If so, what does it say?
- Can you provide me with a screenshot of the station that was added and randomly started to play?
Thanks for working with me on this. ๐ค
Adam | Community Moderator
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I am playing on an iPhon XR IOS14.4.2. Using the official Pandora app - couldn't find the version.
The first time it happened was a week or so ago and it started playing artists that were up for some music awards. One other night it added two stations, but didn't pay attention to their name. Last night I was playing "Jam Bands Radio" and it cut in playing a station called "UNLIMITED Music". When it happens again I will get a screen shot.
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@DrObbins I created a separate thread for you since this sounds like a separate issue.
I have passed your feedback along to our engineering team so they can further investigate.
In the meantime, if this happens again, definitely grab a screenshot of the station that gets added to your collection and plays on its own, and then send that in a reply to this message.
Thanks again for all your help with this!
Adam | Community Moderator
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Today I was listening to Pandora on my PC at the house. At 11:20 pm I exited the app to drive to work. Once in my jeep Pandora said that "someone else is listening". I figured that it was because I just shut down the other app and the server didn't get that feedback yet. Drove 15 minutes to work listening to "Jam Bands Radio". At 12"21am I got to my desk hit play on the iPhone. It immediately picked up playing the last song where it left off. With in seconds, it cut into another song/station. I have never listened to this song/station before. The station was added to my collection. See attached pic.
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@DrObbins Thanks for writing back with that. I've sent this over to our engineers. This information is really valuable, and helps us determine what might be happening.
I know this has been a frustrating issue, and I can assure you we are working on a resolution.
We really appreciate your patience in the meantime!
Adam | Community Moderator
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Hey Adam, read your 8/20/20 DRAKE update. It's APRIL 2021 and it is still happening in my iPhone. I really hate that garbage and don't want to keep deleting it. OK?
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Thank you for reporting this, @Rcintio1041.
I have escalated your feedback to our engineering team so they can further investigate.
Thanks for your patience in the meantime!
Adam | Community Moderator
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Iโll be listening to a playlist & all of a sudden it switches to playing a completely random station, usually one very unrelated to what I was listening to & always a station I donโt have. Last time it did it Pandora was playing in the background playing Light Rock playlist when it just started playing Steve Harvey radio so I know Iโm not accidentally clicking something.
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@Jemach16 I moved your post over to this existing thread: Promoted stations or podcasts automatically added to collection and/or plays on its own
The next time this happens, can you please provide me with a screenshot of the random station that plays?
Thanks for working with me on this. ๐ค
Adam | Community Moderator
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โI was listening to my stations on shuffle & this just came on. It says My Station, but itโs not.
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Thanks for following up, @Jemach16.
I have added to your information to the ticket we have open with the engineers who are investigating this issue.
Thanks for your patience in the meantime as they work on a fix. ๐
Adam | Community Moderator
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โJust did it again. I was listening to an assortment of my stations on shuffle at home when it just switched to this.
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Hi there, @Jemach16. ๐
Thanks so much for reporting this. We currently have an internal ticket for this issue open with our engineering team. We appreciate your patience while they work on this. ๐ง
Join the discussion in Community Chat
Check out: New community badges
Share yours: Q: What's your favorite song to start the day? โ
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This is still happening to me. 6/17/21
a Drake Station or โPop Billionairesโ neither of which align with my musical tastes.
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@Clownpez Can you please send me a screenshot of the two stations that were added to your collection?
Thanks for the help with this!
Adam | Community Moderator
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I keep having it switch to what would consider โpromotedโ stations. Not my own stations that Iโve listened to in the past. Completely new-to-me stations - that I would never listen to. The Drake station has popped up a few times. I just now had it pause the Jimi Hendrix song on Black Keys Radio and switch to โpop billionairesโ. But when I switched back it just went right back to the middle of the Jimi song. Iโve recently had โblack music foreverโ pop up. When at my desk this is annoying but I can quickly fix it. On my motorcycle itโs a much bigger problem - and itโs happened. This is a real pain in the **ahem**, Pandora!
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@JediAnnihilator I moved your post over to this existing thread: Promoted stations or podcasts automatically added to collection and/or plays on its own
I have added your feedback to the ticket we have open with our engineering team.
Thanks for your patience in the meantime!
Adam | Community Moderator
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Iโve been have this problem and it happens randomly with no warning and even without me touching anything I can be mid song and the it switches to the drake station that I never added but have deleted multiple times I have also had other stations made that I donโt like or want
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@Jay666 I have added your feedback to the ticket we have open with the engineers who are investigating this issue.
We appreciate your patience with this in the meantime!
Adam | Community Moderator
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