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RESOLVED (03/02/22): Podcasts: Recent Episodes Missing / Not Updating

AlyssaPandora
Community Manager
Community Manager

Pandora Update (02/17/22): Hey everyone 👋

We're aware that newer episodes of certain podcasts are missing and not updating properly.

If you're experiencing this issue, please provide the name of the podcast so that we can share this with our engineering team. They are currently working to resolve this issue.

Thank you for your patience during this process. 🎧

Alyssa | Community Manager
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Labels (2)
49 Replies

AdamPandora
Community Manager
Community Manager

@Amberg5 Our engineers are aware of this issue and are working on it. Thanks for your patience in the meantime!

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AdamPandora
Community Manager
Community Manager

@samson695 Our engineers are aware of this issue and are working on it. Thanks for your patience in the meantime!

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Wood-by-Slim
Local Performer

I too have this issue too where the podcasts I collect do no longer update and are stuck in either last year date or   last month. I have tried resetting, reinstalling, rebooting, and the steps that are highlighted in P's community. What NEW steps can we take or when can we anticipate resolution to this issue? Thank you.

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AdamPandora
Community Manager
Community Manager

@Wood-by-Slim We're aware that newer episodes of certain podcasts are missing and not updating properly.

If you're experiencing this issue, please provide the name of the podcast so that we can share this with our engineering team. They are currently working to resolve this issue.

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lowertown
Local Performer

Thanks so much folks, it found the last episode (was 14 Feb) and is back:

https://www.pandora.com/podcast/this-is-lowertown/PC:55137

AdamPandora
Community Manager
Community Manager

Always happy to help, @lowertown. 🤝

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Chuckler
Local Performer

Bill Burr Monday Morning Podcast

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AdamPandora
Community Manager
Community Manager

@Chuckler Can you please send me a screenshot of what you are seeing for that podcast?

Thanks for working with me on this. 🤝

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AdamPandora
Community Manager
Community Manager

Pandora Update (03/02/22):

Hi everyone!

This issue should now be resolved, and we will be closing this thread from future replies.

If you notice any other of your collected podcasts are not updating with new episodes, please create a new post in the My Collection space, and we will be happy to look into it further.

Thanks!

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jones814
Local Performer

I've had to edit my comments regarding missing episodes of the BBC Global News Podcast. They seem to be missing from other platforms as well, so likely not a pandora issue. 

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