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Radio Stations No Longer Available

Pv
Local Performer

when i click on a radio station is says radio station no longer available whenever i click on one.

Moderator Edit: Changing title for clarity

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1 Solution

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TannerPandora
Moderator
Moderator

Hi @Delfan02! Thanks for posting to community. Sorry to hear this is happening. 

Can you tell me more about the device this is happening on?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model?
  3. Does this happen on one station or several? Can you give me the name of the station(s) this happens on?
  4. Can you do me a favor and send over a screenshot or photo of when this happens?

Thank you for the help!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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5 Replies

AdamPandora
Community Manager
Community Manager

@Pv We are aware of this issue and believe the problem has been fixed.

Would you mind trying once more?

If you're still having issues, write me back and let me know the following:

  • Are you on a computer or a device?
  • If you are on a computer, which browser are you using?
  • If you are on a device, what is the make, model and carrier?
  • If you see an error message, let me know what that says.

We really appreciate your help with this!

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Delfan02
Local Performer

I am having the same issue. 

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TannerPandora
Moderator
Moderator

Hi @Delfan02! Thanks for posting to community. Sorry to hear this is happening. 

Can you tell me more about the device this is happening on?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model?
  3. Does this happen on one station or several? Can you give me the name of the station(s) this happens on?
  4. Can you do me a favor and send over a screenshot or photo of when this happens?

Thank you for the help!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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Bretcoffin
Local Performer

Stations say no longer available.

I am using same Android device I have used for years

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AdamPandora
Community Manager
Community Manager

@Bretcoffin Would it be possible to send me a screenshot of the error you are seeing?

Thanks for the help with this!

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