Stations: Tracks/long songs are split up

[BoboSixx]

Pandora used to be good. Now all Pink Floyd songs are cut off before the song ends . Also when I'm listening to a station, Pandora plays songs from other stations. Like I'm listening to Alice& Chains station then a Jonie Mitchel song is played. Completely inappropriate to the station. I think Pandora is using A.I. tech to choose the songs. That removes the human element to song choices. A. I. is bad mojo and should never be used.

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@BoboSixx Nice to see you around the community.

Pink Floyd songs are cut off before they end:

I definitely hear where you are coming from, but we're caught in a complicated set of licensing rules that were designed for the world of pop songs and ignore the realities of how music is presented by the record labels. One rule prevents us from playing a number of consecutive tracks from the same album.

Unfortunately, many labels choose to divide intros (and sometimes longer songs) into separate tracks. We are required to treat each track as a separate "song". The result is as you describe. We're torn between offering portions of fine performances of outstanding music and not offering those works at all.

That being said, you may consider upgrading to Pandora Premium, which allows you to search and play full albums on-demand.

I also recommend upvoting this existing Idea with a ❤️, and leaving a comment with your feedback: Ideas: Play songs that are meant to be together back to back

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Hearing out of place tracks on your station:

I took a look at your account and don't actually see an Alice & Chains station in your collection.

This being said, I'm happy to provide some suggestions on how to get the most out of your stations.

Pandora stations adapt with every song to try to find the right music for you. It does this by using a combination of the detailed information in the Music Genome Project, the station seeds and Thumbs feedback you have given along with feedback given by other listeners under similar conditions.

There are a number of variables that come into play when selecting the next song:

• The complete range of musical attributes for all of the songs we have by the artist you used to create the station. For example, for a station based on Brian Eno, you might hear rock songs and ambient music. You might try creating a station from one of the artist's songs instead (e.g. Lucky Star by Madonna). This should make the station much more specific.

• The type of feedback you've given on the station (all the Thumbs Up and Thumbs Down ratings) and any additional artist or song seeds you've added to the station. Pandora lumps all this together and tries to determine what the best musical match is based on our musical analysis.

To improve your stations, here are a couple of things to try:

1. Thumb down tracks that do not fit. This will prevent that song from playing again, and Pandora will learn more about what you don't want to hear.
2. Make sure each of the thumbs-up you've given fits in with the type of station you are trying to create. If not, then remove that thumbs-up rating from the station page.
3. When listening from a computer, a mobile device or the Sonos app, you can access Pandora Modes to customize your station experience. You can pick different modes like Crowd Faves, Discovery and Deep Cuts.

If you'd like one of our support agents to take a closer look at your station, please contact them directly through our help page here.

[brendee56]

I have the premium account and several of Pink Floyd songs it only plays part of the song. This happens often. I thought my premium subscription was suppose to avoid this. 

[MariaPandora]

Hi @brendee56 , thanks for posting!

I'm happy to look into this for you, but I'll need a bit more information. Can you tell the following?

• The name of the station where this occurred.
• The title of the track.
• Were you listening using a Pandora Mode like Crowd Faves, Discovery or Deep Cuts?

Let me know!

[brendee56]

Today I was listening to 70’s Rock Radio but it also happens on Pink Floyd Radio. Today the song was Us and Them.

Thank you,
Brenda Griffin

Sent from my iPad

[AdamPandora]

@brendee56 I moved your post over to this existing thread: Stations: Tracks/long songs are split up

Check out the accepted solution for more information around why those tracks by Pink Floyd are separated when listening on your stations.

This being said, since you are upgraded to Pandora Premium, you do have the ability search for that specific album to play each song in full on demand. I recommend listening this way when listening to this specific artist.

Hope this helps explain.

[Eighthnote74]

Here's another example. Gary Moore--artist. Still Got the Blues for You----song. Awesome song but as soon as Gary goes into his solo the track fades out and goes to the next track. Pandora cuts off the best part of the track. A lot of Pink Floyd songs, especially ones that move into another movement, never get played. I imagine it's the way Pandora has their server set up? Don't know. I do know that in business there is a term called VAVE. Value Added Value Engineering. If the bottom line isn't directly improved companies are hesitate to spend time or resources fixing something they do not consider broken.

[AdamPandora]

@Eighthnote74 I moved your post over to this existing thread: Stations: Tracks/long songs are split up

Check out the accepted solution for more information around why those tracks (such as the ones by Pink Floyd) are separated when listening on your stations.

I hope this helps explain.

[Eighthnote74]

Accepted solution? Accepted by whom? The Pink Floyd answer is somewhat reasonable but that doesn't make it right or acceptable. The Gary Moore track in my original post doesn't meet that criteria for cutting tracks in half. The track is 6:17 long but on Pandora we only get 4:00 of it. It's not a split track. It's not a different movement. It doesn't have a pause or key change. It just fades away 2 minutes before the track is finished.