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Thumbs left on one station will play on others

Local Performer

My thumbs are starting to bleed over to my other stations. In other words, when I make a brand new station, it will play music I've thumbed from all my other stations. IE: Three Days Grace and Tom Petty will play on a Goo Goo Dolls station. What's the easiest way to fix this problem?

 

Moderator Edit: Edited title for clarity

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Re: Easiest way to clear thumbs

Moderator
Moderator

@oshw8023 Welcome to the community!

To clarify, thumbs are station specific - so any tracks you thumb up/down on one station won't actually affect your other stations.

With that being said, here are some tips to help you get the most out of the stations you create if you are running into issues with the selections playing. 

Enjoy the music! 

Adam | Community Moderator

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Re: Easiest way to clear thumbs

Moderator
Moderator

@oshw8023 Welcome to the community!

To clarify, thumbs are station specific - so any tracks you thumb up/down on one station won't actually affect your other stations.

With that being said, here are some tips to help you get the most out of the stations you create if you are running into issues with the selections playing. 

Enjoy the music! 

Adam | Community Moderator

Let's share music in the Playlist Swap

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Re: Easiest way to clear thumbs

Local Performer

I have read that article. It used to be that way, but hasn't with my account in quite awhile. Yesterday, I decided to test that out and started clearing most of my thumbs from all my stations. I am now getting more variety on most of my stations. Here's another example of what was happening. I created a custom R&B station with my favorite artists. Mariah Carey was one of those artists with a ton of thumbs on that station. When I would listen to any 90s Pandora station, most of those thumbed songs would play every 4th or 5th song on that 90s station. Not sure if there are more people experiencing this problem. 

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Re: Easiest way to clear thumbs

Local Performer

I am having this same problem. I have a very long running Joe Bonamassa station. But now Joe Bonamassa plays on every station I have created regardless of Genre. This is true for other artists as well. I can thumbs down Joe Bonamassa on my Wailing Jennies station all day long, but he keeps popping back up. Popa Chubby will play on my Chris Stapleton station. Chris stapleton will pop up on my Patty Griffin station. Thumbs down on those artists will not stop them from playing.

I have deleted my stations down to just a few, but as I build them back up, they start to bleed again. Is there a way to completely reset my thumbs? If I delete ALL my stations will that do it? Do I need to create a new account and start fresh?

The response above that thumbs are station specific may be the intent, but that is NOT the behavior.

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Re: Easiest way to clear thumbs

Local Performer

I agree with the others below. That is not the way Pandora is behaving.

A few months week ago, I started a new rap station based on the artist NF. None of my stations had ever played him before, he was a totally new artist to me recommended by a friend.

A few weeks ago, I started another station based on one song: Rewrite the Stars from the musical movie The Greatest Showman. One of the first songs recommended on that station? Music by NF.

So I appreciate that Pandora thumbs up are supposed to be separate from each other for each station, which is great. But my stations appear to be bleeding over too.

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Re: Easiest way to clear thumbs

Diamond in the Rough

Well, if I start to hear rock music or blues music on my Nature Sounds Radio, I'll know that there's a problem!! Most of my stations focus on rock and/or blues, but I've recently started to develop an interest in nature sounds. I also have a Halloween station that mixes Halloween rock and Halloween sounds.

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Re: Easiest way to clear thumbs

Local Performer

It seems many of us are experiencing this problem. I just created a station the other day and maybe liked 3 songs, its playing a lot of music by other artists not specifically added by me not to mention says there is 33 thumbs up, which I checked and are songs I've thumbs up on other stations. You might want to check the algorithm that makes thumbed songs station specific.

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Re: Easiest way to clear thumbs

Moderator
Moderator

@Alexk I recommend checking out these tips to help get the most out of your stations, and bring in more of the music you actually want to hear. 

Thanks for being a part of the community! 

Adam | Community Moderator

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Re: Easiest way to clear thumbs

Local Performer
So to clarify, you guys are refusing to acknowledge that this very real issue many people are facing is real, and your solution is to tell us out how to customize our stations (which is something we're all already aware of how to do)? We know how to get music we want to hear, but when we are thumbsing on a Post Malone station, we shouldn't be hearing his music on our Darius Rucker station. This is a very real problem and needs to be addressed. I understand if there isn't much you can do about it, but at the very least this needs to be reported as a serious bug. It's frustrating.
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Re: Easiest way to clear thumbs

Moderator
Moderator

@Tibbers40CDR Our support team took a look at the Pandora account your community profile is registered with, and mentioned they did not see any Darius Rucker station created. 

They will be contacting you separately via email to look into your station and gather more details from you.

Keep an eye out for their message! 

Adam | Community Moderator

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Re: Easiest way to clear thumbs

Local Performer

As much as I love my AC/DC station when I work out that is not the time I want to hear Imagine by John Lennon or Hotel California.  As active users of Pandora we know how to customize our stations with thumbs up/ thumbs down.  What is the fix Pandora is working on so our stations stay separate, unless the algorithm makes sense to hear the same artists on multiple stations?

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Re: Easiest way to clear thumbs

Moderator
Moderator

@eeetc50 We use all of the feedback you've given on the station (all the Thumbs and any additional seeds) to determine what to play next.

You may want to review the Thumbs and seeds you have added to your AC/DC station to make sure you haven't thumbed up any tracks that could possibly bring in songs such as Hotel California.

To improve your stations, make sure each of the Thumbs Up or seeds you've added fit with the type of station you want and remove those that don't.

To edit your station on the web, go to My Collection, sort your collection by Stations, and then select the name of the station you'd like to edit.

Then:

  1. You can remove a station seed from your station by scrolling down to the Station Created From section. You can delete a particular seed by tapping the ellipsis (or three dots), or by hovering over it and selecting Delete.
  2. To delete a thumbed track, scroll down to the Thumb History section of this page. By default, this section will show your Thumbed Up tracks first. If you'd like to see your Thumbs Down, click on the Thumbs Down icon. Next, either select the ellipsis next to the Thumb or hover your cursor over the name of the track to reveal a hidden menu. As before, select Delete.

Now you should hear more of that particular artist in the station, though we do limit the number of songs by a particular artist played each hour due to licensing agreements.

As for the Thumbs or seeds you removed, keep in mind that you can always create new stations based on those songs or artists.

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The last suggestion I have for you would be to create a new station based off of one of your favorite tracks by AC/DC.

Artists with large discographies will typically bring in a broader scope of music if you create the station based off of the specific artist/group. Creating a station based off of a specific song will help to better guide it in the direction you want it to go.

Hope this helps! 

Adam | Community Moderator

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