Upgraded my account to Pandora Plus and now when I ask Alexa to "play xxx on Pandora" I get reply "I can't find songs by xxx on Pandora". I can see my stations listed in the Pandora App on iphone and on pc laptop but cannot play on Echo/Alexa after I upgraded !
Moderator Edit: Changing title for clarity
Hi @Tudor! Thanks for posting to community!
Looks like you've emailed our User Support team as well. To avoid any confusion and redundant troubleshooting steps I recommend you follow up with them by responding directly to their email.
Hope they are able to help. Thanks for being part of community!
Thanks for the follow up @Tudor! Glad to hear it was resolved! 🎉
If anyone else has a similar problem, you can click the link below from Amazon for steps on how to do this:
Thanks for being part of community! 🎧
After I upgraded my pandora account, apparently Alexa/Echo didn't get the message. Once I disabled (unlinked) pandora to Alexa and then relinked them, it worked again. Hope this helps.