Amazon Alexa: Upgraded to Plus and now Alexa cannot access my stations

[Tudor]

Upgraded my account to Pandora Plus and now when I ask Alexa to "play xxx on Pandora" I get reply "I can't find songs by xxx on Pandora".   I can see my stations listed in the Pandora App on iphone and on pc laptop but cannot play on Echo/Alexa after I upgraded !

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @Tudor! Thanks for posting to community!

Looks like you've emailed our User Support team as well. To avoid any confusion and redundant troubleshooting steps I recommend you follow up with them by responding directly to their email. 

Hope they are able to help.  Thanks for being part of community!

[Tudor · Accepted solution]

Problem solved by Disabling then re-Enabling Pandora in Alexa app.

Solved by Amazon/Alexa tech rep first, then got similar rec from Pandora.  Thanks

[TannerPandora]

Thanks for the follow up @Tudor! Glad to hear it was resolved! 🎉

If anyone else has a similar problem, you can click the link below from Amazon for steps on how to do this:

•  Unlinking and relinking your Pandora account via the Alexa app.

Thanks for being part of community! 🎧

[Sensei]

After I upgraded my pandora account, apparently Alexa/Echo didn't get the message.  Once I disabled (unlinked) pandora to Alexa and then relinked them, it worked again.  Hope this helps.