Thank you to everyone who has shared ideas and participated in our Community over the years. On August 4, 2026, the Community Ideas Board will be retired. If you have questions or would like to share your thoughts about this change, please visit this thread to join the discussion.
It looks like you may have reached out to our user support team via email. To curb any confusion I recommend reaching out to them directly for any questions or further troubleshooting you may have.
If your issue is resolved feel free to post any troubleshooting steps that you found helpful here for other users that have a similar experience.
It looks like you may have reached out to our user support team via email. To curb any confusion I recommend reaching out to them directly for any questions or further troubleshooting you may have.
If your issue is resolved feel free to post any troubleshooting steps that you found helpful here for other users that have a similar experience.
